TheFanExperienceCompany

Author: Darren Young

Disabled fans still face challenges new research says

The FSA often works with academics across various fields to help understand more about the game and how the matchgoing experience can be improved for supporters. Here Dr Connor Penfold from University Campus of Football Business tells us about their research into disabled access at the match, an issue where progress is needed… Research from […]
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Why Brentford is the most entertaining place to watch football in England

Go to watch a Brentford game at the Gtech Community Stadium this season and you are unlikely to be bored. Great goals and comebacks have become regular occurrences at home games, and the Bees came from behind once again to beat Bournemouth 3-2 on Saturday. That came after they fought back from 2-0 down in […]
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Knight hopes domestic revamp brings in 'new fans'

England captain Heather Knight hopes the changes to the women's domestic game will help to bring "a new fanbase" to the sport. Knight has signed for Somerset's new women's team for 2025, one of eight counties to merge under the same umbrella as their male counterparts and be given Tier 1 status in the revamp. […]
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Peterborough criticise Thursday date for Everton tie

Peterborough United have hit out at the decision to schedule their FA Cup third-round tie at Everton on a Thursday evening. The game will kick-off at 19:45 GMT on 9 January - only the second ever meeting between the two clubs, and first since a League Cup game in 2006. Peterborough say they accept the […]
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UK police to investigate treatment of England fans

UK police will investigate claims Greek police in Athens used riot shields and tear gas on England supporters before the Nations League match with Greece. Officers from the United Kingdom Football Policing Unit (UKFPU) were at the game and "actively worked" with local authorities to help "influence a change of tactics". The Football Supporters' Association […]
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'Crisis for referees and fuel for toxic fan conspiracies'

Premier League referee David Coote has been suspended after a video allegedly showing him making derogatory comments about Liverpool and the club's former manager Jurgen Klopp was circulated on social media. Refereeing body PGMOL says the suspension comes into force with immediate effect and is pending a full investigation. The video, widely shared on social […]
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Tifo and ultras in women's football - the Swedish fans heading to Manchester

When Manchester City host Hammarby in the Women’s Champions League on Tuesday, home supporters at the Joie Stadium might be surprised by what they see. Whether Hammarby are playing at their modest Kanalplan home in the Sodermalm district of Stockholm, at the capital's 28,000-capacity Tele2 Arena, up and down Sweden or even overseas, they receive […]
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The Fan Experience Co. and KNOSIS Announce Strategic Partnership to Revolutionise Fan Engagement!

The Fan Experience Company, a leader in assessing and improving the experience for sports fans, and KNOSIS, a pioneering fan engagement technology company focused on personalized, innovative solutions, are excited to announce a strategic partnership aimed at enhancing fan engagement.
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Dortmund fans riled by Klopp's Red Bull move

Given Klopp's history with Dortmund, where he worked from 2008 to 2015, supporters of the club were particularly upset on social media with their long-time hero.
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Players & autographs: Safety a growing concern in WSL

"Not every stadium is ready for this volume of fans. The fans are used to having that reaction with players, which we love as well, but at the end of the day you can’t speak to every fan"
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'If Charlton fans want to pick team, I'll move'

Speaking to BBC Radio London, former Southampton and Luton manager Jones revealed he had been abused by his own fans during his team's preceding three-game losing run.
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'Bring me the bill' - Guardiola thanks Man City fans

"They have to bring me the bill, I have to pay for the banner. What can I say? Thank you so much, I fell in love since the first day I arrived here, lets see."
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