TheFanExperienceCompany

Author: Darren Young

Dusseldorf's Dilemma: Why Fortuna Give Away Tickets for Free

Across the three free matches offered last season, the club received a staggering 350,000 ticket requests, far exceeding expectations and proving both the demand and interest in the initiative.
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Crowd 'madness' leads to Vienna derby away fan ban

The decision was made at a meeting between the league and the two clubs on Monday, and a joint process has begun to ensure "atmospheric and safe Vienna derbies" in future.
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Uefa reopens bidding for 2027 Champions League final

The new host stadium for the 2027 final is expected to be announced in May or June 2025.
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Lord’s introduces surge in ticket prices for India Test next summer

"It was a shame it wasn’t a full house for the final day of the Test. It’s great to have as many kids and families in as possible and learning to love the game.”
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Forest owner Marinakis wants 50,000-seat City Ground

"What we need to do is have a bigger stadium. We have a lot of supporters and a huge waiting list for season tickets and I'm sure a 50,000-seat stadium will be full watching our team and our passion." Evangelos Marinakis Nottingham Forest are hoping to one day turn the City Ground into a 50,000-seat […]
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Scotland has highest per capita crowds in Europe

Scotland has highest per capita crowds in Europe On average just over 18 people out of every 1,000 attended Scottish Premiership matches last season. More people attend top-flight football matches in Scotland than any other country in Europe as a proportion of population, according to a Uefa report. On average just over 18 people out […]
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Brady, Beckham & Deadpool - but fans and football the stars

It was all there at St Andrew's. For Wrexham fans wondering if they can continue their incredible rise only to be reminded of the size of the challenge. For Birmingham fans loudly believing they can return to bigger and better things. American television royalty, an NFL legend and a global football icon. And yet, by […]
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Don’t Look Back In Anger

Don’t Look Back In Anger 16 September 2024 Twitter Facebook-f Instagram Linkedin Darren Young @fanexperienceco Darren is a director at The Fan  Experience Company. He has a background in working on customer service excellence projects in the UK and Europe, and an MBA that included studying in the United States.  A UEFA Mentor and fan […]
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'It was really quiet' - Smith wants more from GB fans

"I urge those coming on Friday and Sunday to empty the tank. You see it at the French Open, it's like a football crowd. It makes a difference at the end of a long day. British captain Leon Smith British fans have been urged to act "like a football crowd" to push their Davis Cup […]
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Fans campaign to move Remembrance Sunday kick-off

"Both clubs will work collaboratively in the lead up to the fixture as we understand that Sheffielders – regardless of allegiance – will want to show their respect to military and civilian service personnel.” Joint Club Statement Veterans and football fans are asking organisers to move the kick-off time of the Sheffield steel city derby […]
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Aston Villa defend Champions League ticket prices

"Our priority will always be to match our collective ambition while ensuring that we are able to increase stadium capacity each season and provide the best matchday experience for all our fans." Aston Villa President of business operations Chris Heck Aston Villa have defended their Champions League ticket prices after a backlash from supporters, and […]
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Fans criticise 'dynamic pricing' at Valencia​

"What is not fair is that a fan, who loves his club, who went to the Mestalla for the first time when taken as a child by their father, who stuck by their club when it went down to the second division, is treated as a mere 'spectator'. The fans are not just customers - […]
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