TheFanExperienceCompany

Developing your strategy

You can only get somewhere if you know where you’re going.

Clubs, leagues and federations thrive when engagement is part of their culture and when it becomes the way they do things.

We can show leaders how to establish and maintain a culture of fan engagement.

We can also guide you through the creation of a vision, the development of a plan and the step-by-step implementation of an excellent (and if possible) world class fan experience.

By drawing on our extensive knowledge of fan experience best practice, we can help you to review and to improve performance at every step of the journey.

Thanks to our close support with the delivery of their match day experience, one of our clients increased average attendance by over 11% in just 12 months, and this is typical of the outcomes we see.

What can we do for you?

Fan engagement and experience consultancy - from £995 per day
Ask us for more details or to see a case study
Email us to find out more

When football re-emerges after the lockdown, we will have to focus on the fundamentals: re-engaging with fans, really listening to them and making sure the experiences that await them are going to be worth every single pound they spend. This is the Fan Experience Company's strength. We have enjoyed their guidance and support for several seasons now and I believe there is no better partner to help you through these challenging times and beyond.

Neil Doncaster, Group Chief Executive of the Scottish Professional Football League