Category: The Fan Experience blog
English football will face 'enormous opposition' over dynamic pricing - as two Spanish sides adopt controversial system
It comes after the huge controversy surrounding the sale of tickets for next year's reunion shows by Oasis - where dynamic pricing saw tickets worth £148 being sold for £355 within hours of release. English football clubs are being warned they will face "enormous opposition" if they try to introduce dynamic pricing for match tickets […]
Read moreSabalenka 'inspired' by 'mini-me' fan in dominant win
"It's such a motivation to keep going to inspire the young generation. That was a very adorable moment." Aryna Sabalenka Aryna Sabalenka underlined her US Open title credentials with a dominant second-round win over Lucia Bronzetti that she said was inspired by a "mini-me" fan in the crowd. Second seed Sabalenka, runner-up in New York […]
Read moreWest Ham duo free ball boy from under collapsed hoarding amid fan celebrations
Jarrod Bowen and Tomas Soucek helped the youngster during West Ham’s 2-0 win at Crystal Palace, West Ham captain Jarrod Bowen and team-mate Tomas Soucek helped a ball boy from being trapped under an advertising board after fans spilled onto the Selhurst Park pitch during the Hammers’ 2-0 win at Crystal Palace. Soucek and Bowen […]
Read moreLiverpool's Nunez hit with five-game ban for fighting with Copa America Fans
South American football's governing body Conmebol issued a statement on Wednesday stating five players had been banned, including Nunez, and 11 fined for their part in the altercation. Liverpool forward Darwin Nunez has been banned for five international games for an altercation with spectators after his national team Uruguay were beaten by Colombia. Nunez, 25, […]
Read moreFeyenoord v Ajax postponed because of police strikes
"The safety of the players, but also of the public, cannot be sufficiently guaranteed without the use of the police." Rotterdam city's mayor, Ahmed Aboutaleb Sunday's Dutch top-flight match between Feyenoord and Ajax has been postponed because of a police strike in the Netherlands. Police officers were injured during crowd disorder at a match between […]
Read moreWhat does fan engagement really mean?
The phrase Fan Engagement is ubiquitous these days. Twenty years ago, when we founded the Fan Experience Company, it was seldom heard. Some of that we can put down to social media, of course, since back then, I didn’t have people shouting at me to produce more ‘content’. In recent times, of course, several interpretations […]
Read more'Imagine another job where it's normalised to get abuse'
A lot has gone wrong at Everton over many years and the part played in that by some of our 'fans' toxic behaviour needs to stop. Everton Fan Everton striker Neal Maupay has responded to a video showing a group of supporters verbally abusing Toffees players at London Euston train station. The video shows fans […]
Read moreIrish government approves national cricket stadium
Phase one, which will include the delivery of a main cricket oval and permanent seating for 4,000 spectators with space to accommodate additional temporary seating, is scheduled to be completed in 2028. Cricket Ireland chief executive Warren Deutrom has described the Irish government's decision to grant approval to develop a national cricket stadium as "up […]
Read moreOld Firm away fans to return later in season
Rangers have issued a statement saying they were informed on Wednesday "that Celtic will make no allocation for away fans for the September Old Firm game". Celtic and Rangers will provide away fans with ticket allocations for the final two Scottish Premiership meetings of the season, the league's governing body has stated. It follows decisions […]
Read moreStadium vendors’ expanded offerings are scoring big with sports fans
Chinese table tennis players Chen Meng and Sun Yingsha faced off in the final match of the women’s singles event at the Paris Olympics. Chen won 4-2, taking home the gold medal. Although the two are compatriots, Chinese spectators overwhelmingly cheered for Sun during the match, with some even jeering Chen, prompting a foreign journalist […]
Read moreParis 2024 invites fans to the “most spectacular” Paralympic Games in history
The Olympic Games drew to a close, but the party in Paris continues. A day after the Closing Ceremony of the Olympic Games, Paris 2024 invites the whole world to the Paralympic Games. On 28 August, the Opening Ceremony on the Place de la Concorde will kick off 11 days of competition featuring around 4,400 […]
Read moreDoes Football Focus On The Wrong Things?
Darren Young @fanexperienceco Darren is a director at The Fan Experience Company. He has a background in working on customer service excellence projects in the UK and Europe, and an MBA that included studying in the United States. A UEFA Mentor and fan experience and engagement consultant, Darren works with associations, league and clubs across […]
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