The FSA often works with academics across various fields to help understand more about the game and how the matchgoing experience can be improved for supporters. Here Dr Connor Penfold from University Campus of Football Business tells us about their research into disabled access at the match, an issue where progress is needed…

Research from the University Campus of Football Business (UCFB) and Ulster University has highlighted the challenges facing disabled supporters who watch live football in the EFL and National League.

• Download here: Disabled people’s experiences of English football fandom: Inclusion, exclusion and discrimination

The findings focus on the detailed experiences of 33 supporters away from the top-flight, where the researchers say provisions can be “inadequate” and don’t always receive the same “scrutiny from the media”.

The social benefits of attending matches for disabled people are also highlighted, with many respondents saying football fosters a sense of enjoyment, belonging and community with other supporters.

However, the research also uncovered a series of issues facing disabled match-goers. Respondents raised concerns about the range of barriers which arise from inadequate facilities and services such as toilets, disabled seating areas with poor views, transport, parking provision and the purchase of matchday tickets.

Disabled supporters also reported discrimination from fellow supporters and stewards which impact negatively on their match-going experience.

The researchers say: “Better practice from clubs is urgently needed to ensure that disabled supporters can participate in football fandom in the same way as non-disabled fans.”

The research was published in the International Review for the Sociology of Sport Journal and can be downloaded for free here. If you are interested in learning more contact Dr Connor Penfold.

The FSA has many members living with disabilities, and we’d encourage anyone who comes across such issues to report them to Level Playing Field and the FSA (we’d encourage you to join your local disabled supporters’ association if one exists at your club). If you hear discriminatory language or behaviour at the match (or online) it can be reported to Kick It Out – they will take your complaint seriously.