Phillips told BBC Radio Wales: "We did the Autumn Nations Cup and the Six Nations and you looked around the grounds and there was always something missing without the crowds, as if 'what's wrong with this picture.'
Wales plan for capacity autumn series crowds
Wales plan to play in front of capacity crowds during their autumn Tests after the Welsh government removed restrictions.
The Welsh Rugby Union (WRU) will put tickets on sale for the four games at Principality Stadium on Thursday, 12 August.
Wales face New Zealand on Saturday, 30 October before hosting South Africa, Fiji and Australia.
The WRU will offer full refunds if Covid-19 disrupts the plans.
“Supporters can buy with confidence with a full refund policy,” stated the WRU.
Welsh Rugby Union chief executive Steve Phillips said he was “really excited” about the prospect of the Principality Stadium being up to full capacity for the games.
“We were fortune enough in the summer matches to get some crowds, which obviously makes a huge difference.
“We were at 6/7,000 and it’s amazing the difference they made but compare that with a full house of 74,000, it’s everything we want back.”
Phillips said that the return of fans would also be a boost to the Union’s finances after the pandemic.
Wales coach Wayne Pivac said: “It’s an incredibly tough set of fixtures.
“We start with the top two sides in the world on back-to back weekends in Cardiff and there is no let up, with Fiji and Australia both capable of testing us to our limits.
“But this is what international rugby is all about. Testing ourselves against the best and we will relish the challenge.”
Wales played in front of crowds limited to 8,500 against Canada and Argentina in June, 2021 as fans returned for the first time since the coronavirus pandemic struck.
Original article 11.08.21 on the BBC Sport website
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