Darren Young

The Fan Experience Company

An expert in customer-focused growth in the UK and Europe, Darren brings many years’ experience of service excellence consultancy and project management to the team, while his talents as a professional fan experience assessor have served us well for many seasons now.
Darren’s first thriller Child Taken was published in May 2017 to rave reviews. He’s long held a desire to put his stories into print, but it’s believed that his interest in the thriller genre is more easily explained by the patent lack of thrills he’s experienced watching his beloved Walsall FC.